Over 20 years in business and still growing! We work with over 550 OEMs, Manufacturers, Channel Partners, over 250,000 End Users, and support more than 500+ OEM products.
Simply the Best Nationwide Technical Field and Depot Service Solution
We have expanded and improved our superior service model:
- All services available toll free, electronically or via www.servright.com
- Calls are handled by skilled and responsive service personnel
- Centralized call management response. We can coordinate multiple service parties for any technical support solution.
- Nationwide "skilled hands" - Over 3,500 ServRight Field Service Technicians available in every zip code for maintenance, project management and cabling services + Direct Technicians Available in Major Metropolitan Areas
- Multiple On-Site Service Plans
- Depot Services: Advanced Exchange, Staging, Refurbishment Services/Regional stocking depots/parts procurement
- "Build Your Own" Service Plan Model
Flexible Maintenance, Project Management and Cabling Service Plans
We have the unique capacity to customize client agreements to suit any requirement - let us design a program for you that delivers the right service for the right price.
- Contract or T&M Maintenance Offerings: ServRight's Contract or T&M Maintenance Offerings can be customized to fit any need
- National Project Implementation, Upgrades and IT rollouts. We can supply the workforce for all types of national project rollouts
- Cabling Support: BICSI Certified Technicians provide project analysis and management, national rollouts, design and installation certification and service
Our members, partners and customer profit and succeed through their business relationships with us.
- End-User Satisfaction - We back your contractual SLA commitments with field and call center support
- Flexibility - Customized programs for your particular service needs
- Cost Containment - Reduced Cost Per Resolution through analysis and metrics to continuously improve
- Access to information - Daily management reports and real-time updates on all service activity
- Ease of Doing Business - We tailor our procedures to fit yours